What to do if your card is not accepted?

We provide a 100% Satisfaction Guarantee with all of our ACLS, PALS and BLS courses. In the unlikely event our card(s) / course(s) is not accepted by your employer, you will be eligible to receive a full refund for your purchase. 

Please click here to email our Support Team if your employer will not accept our course.

In an effort to provide an adequate period of time for institution / organization review, course refunds will be honored for an extended period of up to 60 days following your course completion date, rather than your purchase date.

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